Monday, February 2, 2009

Common Internet Error Messages Explained

Sometimes you can find great information to everyday questions in the FAQ section or customer support section of major service providers.

If you’re not a BigPond subscriber, you might not have seen this list of common error messages explained - click on the hyperlink below for a list you’ll want to keep handy the next time something’s not quite working the way it should!

Some common error messaged explained include:

Error 404: Page not found. This is a very common error message – and it simply means that the site or page you’re trying to visit doesn’t exist. This may be because:
• The web address has been typed incorrectly (that may not be your fault).
• The webpage may have moved to a different place on the website.
• The webpage no longer exists. You may be able to get around the error by:
• Checking the web address and entering it again.
• Going to the site’s home page and then navigate from there to the area you want. If you can’t find the home page, try using a search engine like Sensis.com.au to find what you’re looking for.

501 Internal Server Error: The site or page you are trying to visit is currently experiencing problems. Usually, just trying again later will resolve the problem.

For the full list go to:
Common Error Messages Explained

Thanks Dr Marc Dussault's for some more great information.

Protect Yourself From Dangerous Viruses

Several of our clients have found that their computers were infected by a nasty 'antivirus software' virus. Read this article to learn how to spot the virus and for tips on how to prevent infection of your systems!

Based on initial analysis, this virus arrives mainly via spammed email messages that contain a link to bogus offers, and we have also received reports that the said link is circulating in instant messaging applications and private messages in social networking Web sites, too.

Once the said URL link is clicked, the Web threat infection chain begins and ultimately leads to the download of a Trojan. This Trojan is a 'rogue anti-virus' that displays very convincing messages that are meant to scare and confuse the user, ultimately tricking the user into revealing their credit card details. The message is perceived to be from a trusted Microsoft source. The messages come in a wide variety such as the following:







The trojan tells the user that since they are only using the “trial version" the users should get the full version so that they are always supposedly protected. The messages can look like this:




So ultimately if users find any of these or similar messages, they should contact B Technologies straight away as the trojan / virus has to be removed from the computer effectively.

To protect your computer against viruses users should do the following:


• Run effective anti-virus software. Look for anti-virus software from major vendors like McAfee or Symantec.

• Keep your anti-virus software updated. Remember that new viruses come out all the time and anti-virus software can only protect you if the software has been updated to know about the newest threats. You should update your virus definitions at least once per week if not more often.

• Don't open attached files via e-mail. Whatever e-mail program you use, don't open any attached files, even from people you know, unless you were explicitly expecting that particular file. Many viruses try to convince you that a file attachment containing the virus is something you really want to read. Be sceptical and careful!

• Keep your computer up-to-date with the latest patches. New security holes in operating systems are found on a regular basis. Use Windows Update to make sure your computer always has the latest fixes and patches for security holes.

• Use a firewall. Viruses and other threats can come over networks in methods other than e-mail. Many malicious programs 'probe' your computer looking for known security holes or open services. A port scan of your system can take seconds and can find innumerable vulnerabilities. A firewall blocks outsiders from probing or connecting to your computer unless you initiate the connection via a Web browser or other program. ZoneAlarm is a popular free Windows firewall application and may be a good option for many users. If you have a cable modem or DSL connection at home, consider a dedicated hardware firewall/router from manufacturers like Linksys, SMC, or Netgear.

• Never enter your credit card details into any program or website unless you are absolutely sure that it is trustworthy.

This is a topic that we at B Technologies take very seriously, if you have any concerns about the security of your computer or network, contact us so we can ensure your assets are appropriately protected.