9 easy steps to solving most hardware problems

Should your equipment fail to turn on, be recognised by your system, or function properly, follow these 9 easy steps to address some of the most common hardware issues:

1. Determine that equipment has been assembled correctly, by consulting your product manual or referencing the manufacturer's Web site.
2. Confirm that your device is securely plugged in and receiving power. For equipment that relies on an A/C (wall outlet plug) power adapter, you can double-check that the outlet is functioning correctly by plugging in another device and checking if it starts up or begins charging.
3. Check to see whether equipment is properly connected to your PC by making sure all cables are properly plugged into the correct ports.
4. Verify that hardware is turned on.
5. Look for error messages displayed on either the equipment itself or on your desktop. Solutions for many of these can be found in your product manual or by searching on Google.
6. Install or reinstall drivers for the device. Windows automatically searches for drivers when new devices are connected and notifies you of any available updates. It may be necessary to manually install them yourself, if these files are contained directly on the device, on a CD/DVD sold with the equipment, or on the manufacturer's Web site. To activate setup, just double-click on the driver installation program. You may need advice, if the installation program fails to run.
7. Confirm that you're using the latest drivers for your hardware. Manufacturers routinely issue patches to correct errors and inconsistencies that users encounter. To do so, simply check the Download or Support section of the manufacturer's Web site.
8. Reboot your system and test the device again.
9. If all else fails, contact the hardware manufacturer's customer support department.

Remember, the team at B Technologies is only a phone call away.